A series of events are set in motion the moment an injury occurs. The repercussions of the injury can last for weeks or months. This is what makes the first 24-hours after an injury the most crucial. Much of the success around properly handled workplace injuries comes from having a well-designed and tested 24-hour response plan in place.
Training and Communication
Train employees in advance, so they are not confused about their responsibilities. Advance training for supervisors will allow them to take an active role in managing the situation and response. Training should take place annually to reassure employee confidence.
Prompt Medical Treatment
Injuries need to be assessed by a licensed medical professional as quickly as possible. It is incredibly important to determine the type and severity of the injury and to take appropriate medical action.
After the employee has received medical attention, the next step is to report the injury to appropriate parties. Timely reporting is one of the most critical outcomes of adequate training and results in a rapid return to work.
Returning to Work
Whenever possible, employers should facilitate a return to work program. These programs result in better health outcomes and preserve many essential benefits for the employee that is contingent on attendance. Let the injured employee know that you care about their well-being. Give the injured employee forms to take to their doctor allowing the medical provider to authorize their return to work along with noting any temporary restrictions. Finally, follow-up with the employee to formulate a plan to return them to work.
Vensure’s goal is to assist the injured employee in making a full and timely recovery so they can get back to work through careful monitoring and processing of their claim. Learn more about our underwriting and claims services!