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4 Ways to Develop and Maintain Trust Within Your Team

As a manager, your employees should have high levels of trust in you in order to work together as successfully as possible. Whether you’re trying to build up trust within a new team, re-building trust after previous issues or simply striving to maintain current trust levels, these four steps will ensure that you’re doing all you can.

Be Honest

Honesty is an essential part of building and maintaining trust, however you should always be mindful of the impact your honesty may have on your team. If you find yourself in the position where you need to discuss an issue with an employee, an honest and open conversation is necessary. Be aware of how your comments, and possibly criticism, may affect their confidence or their relationship with other members of the team. Use sensitivity and constructive criticism in your dialogue with them, and emphasize the positive views of the honest feedback that you are giving them.


Listening is a very important factor in maintaining trust, and you should ensure that your employees know from experience that they can come to you with any issues they may have, be it work related or personal. By using active listening, focusing on the person speaking, absorbing what they are saying, and repeating your interpretation of what they are saying, trust can be built and relationships strengthened. Try to ensure that your employees recognize that you are not only listening to them, but that you are hearing what they are saying, by acting on their concerns/observations where appropriate.

Encourage Responsibility and Accountability

Giving your employees responsibility and accountability is a great way to strengthen trust with you. Try giving a team member control over a specific project that includes either external or internal customers. The employee may be eager to take on extra responsibility! Be mindful though, they still may require a lot of support and guidance. For a confidence boost, remind them that this is their project and that you are confident in their ability to communicate and make the right judgments. By giving employees that level of responsibility and accountability, they will be aware of the trust you have in them, which will increase their trust in you. Having faith and confidence within your team is a crucial part of increasing trust!

Demonstrate Confidentiality

Confidentiality is very important in building and maintaining trust within a team, as it encourages honesty and communication. A manager who is unable to keep a confidence shared by a member of their team not only appears unprofessional, but also runs the risk of losing the trust and respect of both the person whose confidence has been broken and anyone else who may hear of it. By dealing with your team’s concerns in a confidential way, they will be more likely to trust you if they have any private issues they wish to discuss with you in the future. This also works on a personal level. If you have members of your team who confide in you about personal issues, you should deal with them respectfully and privately. They will be encouraged to discuss issues that are more serious with you, safe in the knowledge that it will go no further.

Notice of FUTA Changes for 2014

Dear Valued Client,

The Federal Unemployment Tax Act (FUTA) is levied on employers covered by the Unemployment Insurance program. Please refer to the below table for the applicable 2014 rates. For those states not listed below, the rate is currently 0.6%.

Reporting courtesy of: Equifax Workforce Solutions.

Thank you for being a Vensure client. We appreciate your business and the opportunity to serve you!


State Taxable Wage Base for 2014

Dear Valued Client,

Vensure would like to share the following State Taxable Wage Base chart for 2014 and 2013 (for comparison). States that have changed their wage base for 2014 are highlighted in bold face.

Effective: January 1, 2014

Reporting courtesy of: American Payroll Association. The chart is updated as information becomes available and is generally current, but may not necessarily reflect all changes. *For employers that pay at the highest UI tax rate of 9.79%, the wage base is $22,100.

We appreciate your business and look forward to the opportunity to serve you this year!


Workers’ Compensation Program Renewal

Dear Valued Client,

We are happy to announce our Workers’ Compensation program with Freestone Insurance Company f/k/a Dallas National Insurance Company has been renewed once again! The effective date is February 1, 2014.

With this renewal, Workers’ Compensation rates have been affected. You will be receiving a letter that was mailed out today with your new rates. The rates will become effective on the first payroll occurring after 30 days of this notice. Your Sales Agent also has an electronic copy.

We feel very fortunate to have a close working relationship with Freestone and look forward to working with them in the future.

We thank you for your loyalty to Vensure and look forward to continuing to serve you. Should you have any questions, please do not hesitate to contact your Sales Agent.


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